Question 1

What type of Boxes do you offer?

Accepted Answer

We offer premium customized products such as Rigid Boxes, Corrugated Boxes, Paper Bags, Carton Packaging, Product Boxes. We also offer Custom Packaging Solutions, Creative and Innovative Packaging and Cost Effective Packaging.

Question 2

What's the MOQ at The Baxsa Co.?

Accepted Answer

We don't have a Minimum Order Quantity (MOQ). Instead, we focus on a Minimum Order Value (MOV) of INR 1.8 lakhs. This helps us tailor our services more flexibly to meet your needs.

Question 3

What exactly is MOV?

Accepted Answer

MOV stands for Minimum Order Value. For us, it's set at INR 1.8 lakhs, ensuring every order reaches or surpasses this value before we start the magic.

Question 4

Is the sample pack included in the free shipping policy?

Accepted Answer

Absolutely! We offer free shipping on most of our products, including sample packs. Do reach out if you have questions about specific conditions or restrictions.

Question 5

How much time does it take to complete my order?

Accepted Answer

Quality takes time! Here's a breakdown: Design from Scratch: Typically 7 working days. Sample Confirmation: After getting our sample, you've 4-5 working days to suggest changes. Final Production: Around 10-15 working days post-sample confirmation. Order Dispatch: After production, dispatching takes about 2-6 working days.

Question 6

How does the warehousing facility work?

Accepted Answer

We offer a temporary storage solution for up to five working days for single orders. For extended periods, you can avail of our warehousing scheme, but be sure to inform us beforehand and clear the payment upfront.

Question 7

Can I get my order on the double?

Accepted Answer

We do cater to rush orders depending on our capacity. Please consult with our Packaging Specialist to get clarity on this.

Question 8

Can I tweak my order post approval?

Accepted Answer

Before final approval, certainly! Contact your Packaging Specialist on +919820772727 to adjust order details. However, once it moves to production, changes are not possible.

Question 9

How do I get a quote?

Accepted Answer

Simple! Fill out our contact form on https://www.thebaxsaaco.com/contact-us and a packaging specialist will be in touch.

Question 10

How will I know about my shipping details?

Accepted Answer

Once your order is dispatched, we'll send over all tracking information. Our team also monitors the shipment to ensure it reaches you smoothly.